Amazingly prompt & superb customer service. They repaired our shower bidet when our own installer let us down. More recently the plastic inlet had been mis threaded leading to a leak & Lucas promptly replied (on a Sunday) which helped me fix it myself! Brilliant, gives us confidence that parts can be ordered when things go wrong at a reasonable cost. Highly recommend 👍

Lucas was very knowledgeable and helpful. I bought 2 Aqua Lava - 1400W wall hung Japanese Smart Toilet Bidets. They arrived very quickly and were very well packed. I spotted a very minor problem with some slightly deformed seat buffers. I think it happened during manufacture but really wasn't an issue. Lucas sent replacements by express delivery and they arrived within 24 hours. Both Aqua Lava bidets work well and I am very happy with their performance. The air dry could be a little better but is adequate. I would recommend these as they are good value. The missing features such as heated seat and auto lifting seat are not something I miss. I usually turned off auto-lift in Japan anyway as it was sometimes a little sensitive. The lid would open when you were passing or even hit you on the head if you bent down to clean the unit.

I have ordered from this company in 2019. Ordered two bidets showers and the delivery came on time. I then reordered from them but I ordered the wrong part and it was easy returns process. I would highly recommend ordering from them. The customer service is really good.

Fantastic service from Bevan and Lucas. The help me decide on what product suited my requirements, in addition to giving advice on what was required for installation. Due to their competitive pricing and great service, I returned again the following day to purchase more equipment. Glad my wife found them. I can recommend them highly. Thank you.

The efficiency of this company is second to none. The delivery was on time and subsequent customer service enquiries were dealt with immediately and kindly. I am also very happy with this product.